Listening Part 1: Listening to Problem Solving
Instructions:
You will hear a conversation between a man and a woman in a health club. The woman provides customer service; the man is a customer.

Listen to the conversation. You will hear the conversation only once. It is about 1 to 1.5 minutes long.
Question -1 What does the man want?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -2 What discount does the woman offer the man?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -3 Why does the man return to the health club?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -4 What does the umbrella look like?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -5 Which statement is most likely true?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -6 Why does the man apologize to the woman?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -7 Why does the man return the item?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -8 What will most likely happen next?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Listening Part 2: Listening to a Daily Life Conversation
Instructions:
You will hear a conversation. The conversation is between two servers at a restaurant. The woman is having a problem at work.
Listen to the conversation. You will hear the conversation only once. It is about 1.5 to 2 minutes long.
Question -1 How long has the woman been a waitress?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -2 Why is the waitress apprehensive?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -3 Why was the customer upset?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -4 How does the man suggest they fix the problem?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -5 What does the man think the manager will do?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Listening Part 3: Listening for Information
Instructions:
You will hear a conversation. A man is interested in painting and is at an art supply store.
Question -1 Why is the man at the art store?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -2 What is the man interested in doing?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -3 Why does the woman advice against the watercolors?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -4 According to the woman, why is acrylic better than oil paint?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -5 Why does the woman suggest the workshop?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Question -6 What is the man planning to do?
(Please note: IN THE OFFICIAL EXAM, YOU WILL HEAR THE QUESTION )
Listening Part 4: Listening to a News Item
Instructions:
You will hear a news item about an unexpected event during a family trip.
Choose the best way to complete each statement from the drop-down menu ( ).
1. Michael Jansen was driving back to the campsite when ____________
2. The area where the accident took place is ____________
3. The accident caused ____________
4. That night Jansen’s daughter, Emily, ____________
5. Emily’s actions that night were prompted by ____________
Listening Part 5: Listening to a Discussion
Instructions:
You will watch a discussion between three people who work together for the same company. They are members of the organizing committee and they’re meeting to discuss an important company event.
Choose the best answer to each question from the drop-down menu ( ).
1. Why is the party being organized?
2. What is the main limitation for the organizers?
3. What does the man say about Griffin's Restaurant?
4. What would the speakers probably consider most important?
5. Why did the woman and the man wearing glasses laugh?
6. Which option did the committee consider but reject?
7. What information is needed about The Red Door?
8. Which statement is most likely true?
Listening Part 6: Listening for Viewpoints
Instructions:
You will hear a report about the use of uniforms in schools in Canada.
Choose the best way to complete each statement from the drop-down menu ( ).
1. Asha Miller’s campaign has received ____________
2. School uniform policy __________
3. Uniforms are generally adopted because they ____________
4. According to the report, opponents of uniforms state that their use ____________
5. The school administration shows ____________
6. An alternative to the prevailing uniform policy, Asha suggests that the school should ____________